Privacy Policy

This privacy policy sets out how Tay Apartments handles your personal information, including when and why it is collected, used and disclosed and how it is kept secure in line with the relevant data protection laws including the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). We are committed to protecting your privacy.

What information do we collect?

You can visit our website without providing us with any information about yourself. Tay Apartments requests identifying personal information when you choose to place a booking for accommodation with us. The information we will request is:

  • First and Last Name
  • Telephone Number
  • Home Address
  • Email address
  • Payment Type and Details

This information is used to process your booking and provide you with information you will require about your booking in the run up to and during your stay with us.

Your basic personal information such as full name, address and email address may be retained after your stay for the following reasons:

  • To help us improve our service
  • Periodically send newsletters and emails about our products, special offers or information we feel may be of interest
  • Market Research
  • Internal record keeping and reporting

Is my information secure?

Information you submit through our online booking system is processed through Supercontrol which is GDPR compliant. You can view Supercontrol’s Privacy Policy by clickinghere.

We have physical and electronic procedures that safeguard any information we collect meaning your information is secure at all times.

Browser Cookies

A cookie is a simple text file that, is stored on your computer or device by a website server. Only that server will be able to read or retrieve the contents of that cookie. It will contain anonymous information such as an identifier and a site name. Some web browsers automatically accept cookies but you may be also be asked to accept or decline these. You are able to modify your own browser settings to decline cookies if you prefer.

This web site uses cookies so that we can serve you better. This site uses visitor tracking software that will use cookies to track information about how visitors come to the website, which pages they visit, and other actions that visitors make whilst on the site. This data is then used in order to improve the user experience of the web site. All user data collected in this manner is anonymous.

Should you wish to do so, you can refuse cookies by disabling them in your web browser’s settings, and you do not need to have cookies turned on to successfully use our service. Most browsers are defaulted to accept and maintain cookies and you can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it or not. Please consult the support documentation for your web browser, which can be found online, for more information.

Cookies do many jobs including effective navigation of web pages, storing preferences and improving your experience with a web page.

Links to other sites

Our website may contain links to other sites whose Privacy Policy may vary from our own. We do not accept responsibility for their content or Privacy Policy.

Changes to the Privacy Policy

We may change our privacy policy from time to time. Due to this, please make sure you check this page periodically to ensure that you are happy with any changes.

Opting Out

If you wish for your data to be cleared from our system, believe it to be incorrect or incomplete, or have any questions about the handling of your data, please do not hesitate to contact the office on 01738 450 400 or info@tayapartments.co.uk.